Lost your photos, documents or files? In many cases we can get them back — from phones, laptops, hard drives and USB sticks. Bring it to Saint Mary Street.
Losing files is stressful — but often the data is still there and recoverable. The most important thing is what you do first: stop using the device so nothing gets overwritten, and bring it to us to assess.
If a phone, laptop or memory card has lost files or won't show them, stop using it. Every time you save, install or download something you risk overwriting the very data you want back. Avoid random "recovery" apps and repeated restarts — they can make things worse. Power it down and bring it in as it is.
Bring the device in and we'll assess whether the data is recoverable, what's involved and roughly how long it will take. We won't promise miracles — outcomes depend on the device and the type of fault — but we'll give you an honest read on your options and a clear price before any work begins.
Once your files are safe, we'll happily help you set up a simple backup — cloud, an external drive, or both — so a single fault can never wipe out your memories again.
Often yes — bring it in and we'll assess whether the storage is readable. Avoid repeatedly restarting or charging it in the meantime.
Stop using the device immediately so nothing overwrites your data, then bring it to us as it is.
Not always — it depends on the device and fault. We assess honestly and quote before any work.
Yes — phones, laptops, external drives and USB sticks.